FAQ

How can I contact you?

You can email us at Help: SERTYAVSHOP@outlook.com

What payment methods do you accept?

We accept Visa, Mastercard, Discover, American Express (securely processed by Stripe). For your convenience, we also accept Google Pay and Apple Pay. Whichever option you prefer, we are happy to support it!

Is the item I want to purchase in stock?

All items listed on our website are in stock. When an item is out of stock, it is automatically hidden and cannot be added to your cart.

What shipping options do I have? How long will it take?

Free shipping is available for all orders in the United States, which takes 4-7 business days via FedEx.

My order of toy cars says delivered, but I have not received it.

You may want to check with your family, neighbors, doorman (if you live in an apartment), or the carrier. If you haven't received your package yet and can't find it, contact us and we'll help you get your item back!